Frequently Asked Questions
...and a few infrequent ones
For three days in July, we are a community; neighbors living respectfully near each other. The Festival rules provide guidelines to make the weekend safe and enjoyable for everyone. Attendees agree to these rules when they buy tickets to the event. We, as organizers of the event, will hold fans responsible for appropriate behavior during the Festival. Basically...
Don’t Be a Jerk
Use safe and considerate behavior wherever possible. Everyone is here to have fun! You don’t have to be on your best church behavior, but act like your mom and grandma can see what you’re doing. Fighting, harassment, and drunken rowdy behavior won’t be tolerated.
Safety & Courtesy
It’s just like you were told in grade school, no running. The only difference is we won’t make you walk to the end of the hall just to walk back. For the same reason, no ATVs, Golf Carts, or OHVs are permitted on Festival grounds.
Tickets & Wristbands
Tickets are non-refundable, non-upgradeable and cannot be exchanged. Wristband fulfillment began in June. Leave your wristband on for the duration of the Festival, it is non-transferrable. The last day to purchase GA, PGA and Children's tickets online is Sunday, July 15.
Vehicles & Parking
VIP and GA Parking is for day use. The only overnight Festival parking is at campsites. Every vehicle entering the Festival property must have a vehicle pass, there are no exceptions to this rule. Two motorcycles may park in one car space. If you do not purchase your parking pass by 6PM on July 19, a three-day GA parking pass can be purchased at the gate for an additional $10. The attendant and people behind you in line will be most appreciative if you have exact change ready. VIP parking passes will not be available for purchase at the Festival gate.
Meet ‘n’ Greet Passes
Meet ‘n’ Greet passes are not for sale. Throughout the year we offer opportunities for our fans to win these passes through contests on our Facebook page. “Like” our Facebook page for your chance to win. Occasionally, artists offer Meet ‘n’ Greet passes through their websites, newsletters and fan clubs. Check out your favorite MHCMF artists’ pages to see if there’s an opportunity waiting for you!
Assistive Listening Devices
Fans who are hearing impaired may wish to check out an assistive listening device (ALD). An ALD is a small receiver with ear buds or headphones that picks up the sound from the sound system, allowing the individual to adjust the volume to their liking. The Festival uses FM assistive listening systems. ALDs may be checked out at Will Call.
It is recommended you reserve your ALD by July 16
Email firstname.lastname@example.org. Please include your cell phone number and note if use a hearing aid with a telecoil. There is no fee to use the ALD but photo ID and a deposit is required to ensure return of the device.
What's Allowed on Festival Grounds?
Chairs are not provided in the Premium General Admission and General Admission seating areas. Fans must bring their own chair; carrying it in and out of the Festival grounds each night. Bring your standard height (no taller than 40 inches) foldable camp chair or small lawn chair. Bring the one you take with you camping! High-back, sand, reclining, double and extra-wide chairs, and blanket seating are not permitted.
Digital and film cameras, disposable cameras are OK. SLR cameras, GoPros as well as all other cameras with a removable lens, are not permitted inside the Festival.
Medium size backpacks, fanny packs.
All ages are welcome! Children age six and under are allowed in the general admission seating area for free. Children ages 7 and up must have a ticket. Children under 18 must have an adult or parent with them. Children age two and up must have a full-priced ticket if seated in the PGA or VIP areas. All Festival attendees seated in the VIP section must hold their own ticket.
Parents can fill out a contact card at the Information Booth and a volunteer will make matching wristbands for the child and parents. This will help security find parents in the event they’re separated from their child.
Strollers are permitted inside the music venue, but may not enter any seating areas other than general admission. Please be aware the Festival is located on a ranch, the ground is uneven.
Bring your sunglasses and sun block—you’ll be glad you did.
You may bring in your own bottled water (limit two 20 ounce bottles per patron) as long as the packaging is still factory sealed. Water can be purchased for $3 per bottle at the Pepsi booths inside the Festival.
Shade tents and misting tents are available for you to relax in at the Festival.
You may bring your cigarettes and lighters with you. There are smoking areas located inside the beer garden, as well as other designated areas on the property. Smoking is permitted in designated areas ONLY. See the online Festival brochure for details.
What's Prohibited on Festival Grounds?
No knives, guns, swords, explosives, or other weapons of any kind. No chains or chain wallets.
Outside Food & Beverages
With the exception of factory sealed water bottles (limit two 20 ounce bottles per patron), no personal food or beverages are permitted inside the Festival. This includes Camelpacks and bota bags.
Coolers are not permitted in the music venue.
Pets are not allowed inside the Festival. Animals are absolutely, under no circumstances, to be left inside vehicles; this applies to both the camping area and the parking lot. It is far too hot. Nothing will corral a posse of angry, animal-loving country music fans faster than a dying dog in a hot car. Plus, we’ll kick you out faster than you can spit.
Can I bring my service animal?
Service animals are defined as dogs, by the ADA, that are independently trained to do work or perform duties for people with disabilities. Service dogs will be allowed to enter with their owner. Service animals must be cared for and under the control of their handler at all times. Pets that provide comfort or emotional support are not considered service animals and will not be allowed in the Festival.
NO CAMPFIRES and NO FIRE PITS, with or without covers, propane or otherwise. This should go without saying, it’s July in the middle of a field, after all.
Obnoxious & Illegal Alcohol Consumption
This is a family Festival. For the safety and enjoyment of others, Festival attendees may not over consume alcohol or bring outside alcohol into the music venue, if you do so, your weekend with us is over. You will be ejected from the Festival. You must be of legal drinking age to consume alcohol on the Festival grounds. Please read our complete alcohol policy.
No drugs or drug paraphernalia, if you bring them onto the property, your weekend with us is over. You will be ejected from the Festival.
Audio and video recording are strictly prohibited, this includes your GoPro. SLR cameras, as well as all other cameras with a removable lens, both film and digital are not allowed inside the Festival.
Flags, you wouldn’t want that waving in your field of view while you’re watching a show either. Tents, keep ‘em in your camping area. Umbrellas (parasols if you’re feeling extra fancy,) you can shade yourself between acts but you must put it away when the artist or MC takes the stage. We’ve provided shade tents for you to relax in at the Festival. Certain types of seating, sand chairs, reclining chairs, double or extra wide chairs, high back chairs, and blankets may not be used for seating on Festival grounds. Finally, posters, it’s great that you want to share your love- just don’t do it on anything that’s larger than an 11 x 17 sheet of paper.
We have a zero-tolerance cruising policy. With the darkness of country nights, dusty roads, unpredictable furrows and fans walking on the Festival roads, there is no room for tooling around in the back of your pickup with your buddies. Consider the safety of everyone around you. First time offenders will receive a warning and their vehicle will be flagged in our system. If you're argumentative, non-compliant or caught a second time, your wristband will be cut and you'll be asked to leave.